Terms & Conditions
Welcome to The Sugar Flower Studio Academy (the "Site"). Our products and services are provided subject to the following terms and conditions. By visiting and using the Site, you agree to be bound by these terms and conditions.
By visiting and using the Site you consent to receive communications from us by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you by e-mail satisfy any legal requirement of a communication in writing.
License & Site Access
We grant you a limited, revocable license to access and make personal use of the Site as our customer. However, you are not permitted to:
- Reproduce, duplicate, copy, sell or otherwise exploit the Site or any product image, product listing, product description, price, page layout, page design, trade dress, trademark, logo or other content (“Site Content”) for any commercial purpose, except as provided under our Affiliate Program.
- Use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Site Content (except in the operation or use of internet “search engines,” hit counters or similar technology)
- Use any meta tags, search terms, key terms, or the like that contain the Site’s name or trademarks used on the Site.
- Engage in any activity that interferes with the Site or another user’s ability to use the Site.
- Any use of the Site or the Site Contents that is not expressly authorized herein is prohibited and immediately terminates the license granted herein.
We Link to Other Sites
This Website may contain links to other web sites. We accept no responsibility for any content displayed in any other Website that may be linked to through this Website and the usage of such sites is done so at the users own risk.
Your Subscription Account
Whilst using the site you are responsible for the security of your account details and password, and you agree to accept responsibility for all activities that occur under your account and password. We reserve the right to terminate accounts, remove or edit content, refuse service or CANCEL SUBSCRIPTIONS.
Tutorials are made available for the duration of your subscription being paid and active. Subscription payment provides access only to the content and does not transfer ownership of any subscription content. If your subscription is not renewed access to the tutorials is suspended, pending renewal payments being made. Your access to the free tutorials will still remain even after your subscription ends. Any subsequent subscription re-activation will restore your account to its previous state including previous tutorials.
By purchasing a subscription plan offered on the 'site' you agree to the site storing the IP address used by your device to log into the subscription area. This information will be stored and monitored in order to ascertain appropriate usage of your subscription account, in compliance with the following clauses.
- Subscription plans are intended for the exclusive sole use of the registered bill payer and are non-transferable.
- A user is permitted to access subscription only content, via a maximum of three browsing devices. This activity will be reviewed via the monitoring of such IP address associated with each account. If any user is found to be in breach of these terms, they will receive a written electronic communication to serve as warning. Failure to correct usage may result in the subscription being cancelled without further notice or refund.
We urge all users to maintain backup versions of all materials submitted to us. You understand and agree that the provision of any materials to us through the service is done at your own risk and that you will be solely responsible for any loss or damage to your content or image or any damage to your computer system or loss of data that may result in the download or upload of any material. You are solely responsible for creating back-ups of your digital content. We are not responsible for any loss of data and/or files resulting from our suspension or deletion of data and/or files, network or system outages, file corruption or for any other reason. In addition, we are not required to return any materials you submit to the Site.
Pricing & Automated Subscription Renewal
By purchasing a subscription plan offered on the 'site' you authorise the “Sugar Flower Studio Academy” to send instructions to the financial institution that issued your card to take payments from your card account in accordance with the terms of this agreement with you.
Notwithstanding the product prices shown on the Site, we cannot confirm the price of an item until your order has been completed through our shopping basket. An automatic recurring transaction will be processed at the relevant renewal period and price as set out in your subscription plan. You will receive written electronic communications prior to any automatic renewal payment being taken. Should you wish to cancel your subscription, you must notify us in writing, and cancel your automatic subscription payments via the "my membership" area of this website or via your online Paypal Account if you paid using PayPal. Failure to do this may result in additional subscription payments being taken from your account.
Gift Vouchers & Promotional Discounts
Gift Vouchers are valid for a maximum of 12 months from date of purchase unless otherwise stated. Gift Vouchers are not to be used in conjunction with any other offer. There are no cash alternatives. In the case of Promotional Codes, we reserve the right to cancel offer(s) without prior written notice.
All promotional discounts and codes applied to a membership are valid for the first subscription payment only. All subsequent renewal payments are charged at full price unless cancelled beforehand.
Cancellations and Refunds
We hope you are happy with your purchase, if you are not completely satisfied with your purchase for any reason, kindly email Robert [email protected]
Subscription plan payments are managed solely by Paypal.com. An automatic recurring transaction will be processed at the relevant renewal period as set out in your subscription plan. You will receive a written electronic communication prior to any automatic renewal payment being taken. Should you wish to cancel your subscription, you must notify us in writing, and cancel your automatic subscription payments via your online PayPal Account. Failure to do this may result in additional subscription payments being taken from your account.
You have the right to cancel your subscription at any time, without penalty, under our no contracts policy. After cancellation members will continue to receive access to all tutorials up to the end date of their current instalment, after which access will be limited to the free content only. Should members wish to receive a full refund for any plan requests must be received in writing no more than 30 days from the initial purchase date of the membership. Any refund requests received after 30 days will be processed at the discretion of the site administrators and will be issued as partial refund for any duration still remaining on the user’s membership.
We attempt to describe the products offered on the Site as accurately as possible. However, we do not warrant that product descriptions or other content of the Site are accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a refund or credit.
All content included on the Site, such as, but not limited to, images, text, graphics, logos, and button icons, is the property of Sugar Flower Studio Academy by Robert Haynes, or its content suppliers and is covered under international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All content on the Site that is not the property of Sugar Flower Studio Academy by Robert Haynes is used with permission. The arrangement of all content on the Site are the exclusive property of Sugar Flower Studio Academy by Robert Haynes and is protected by international copyright laws. All software used on the Site is the property of Sugar Flower Studio Academy by Robert Haynes and is protected by international copyright laws. All software on the Site that is not the property of Sugar Flower Studio Academy by Robert Haynes is used with permission. Sugar Flower Studio Academy by Robert Haynes will not be held responsible for any infringement of copyright when producing work for a customer. All Customers are responsible for obtaining permissions from crafting artists and/or photographers. Sugar Flower Studio Academy by Robert Haynes reserves the right to refuse or reject any images that we believe will infringe copyright law.
Certain marks used on the Site are trademarks or service marks of Sugar Flower Studio Academy by Robert Haynes or our affiliated companies. Certain graphics, logos, page headers, button icons, scripts, and service names are trademarks, service marks, or trade dress of Sugar Flower Studio Academy by Robert Haynes or our affiliated companies. Our trademarks and trade dress may not be used for any commercial or other purposes by any party other than Sugar Flower Studio Academy by Robert Haynes or our affiliated companies without our prior written consent. All other trademarks and service marks not owned by Sugar Flower Studio Academy by Robert Haynes or our affiliated companies that appear on the Site are the property of their respective owners and may or may not be used without their prior written consent.
Modification & Severability
Sugar Flower Studio Academy
95b Astonville Street
M: +44 (0) 7940 233 592