Don't worry you're in the right place...The beauty of pre-recorded stage by stage videos, means you can work to your own pace and create what you choose to create....

There are no rules here, whether you're a complete beginner or a seasoned professional... you're safe within these class boundaries to explore, gaining in experience with practice and repetition.

The materials and equipment you use make an enormous difference to your finished results. I do recommend upgrading your equipment when you start, as this will lead you to results you’re happiest with. If you’d prefer to start with whatever equipment you have, not a problem, you can upgrade your equipment gradually if you prefer.

You can see a complete list of the equipment I recommend in the downloadable equipment Form and materials info list.

There will be an easy to use ordering form process set in place for all silicone veiners and corresponding cutters, a payment invoice will be sent out via email. 

Information on how to order and fill out the form is written toward the bottom of the ordering form.

You will find a list of distributors & stockists of Robert Haynes's Sugar Flower Studio branded products on his main website.

www.sugarflowerstudio.co.uk

You can also email him directly on robert.haynes@sugarflowerstudio.co.uk

At Sugar Delites we want to provide you with the cheapest, best, and most efficient postage options available worldwide.  The website will calculate your shipping costs, but depending on your items ordered, shipping rates may differ from the actual quote.  Shipping is the most difficult part of a website to get 100% accurate.  With different shapes, sizes and weights, it’s next to impossible.  Sugar Delites always works hard to give you the best possible service and offers shipping options such as FedEx, USPS First Class, Priority and Express mail services.  To assure you don’t pay more than necessary and for shipping quotes, please contact Jennifer (through email at jennifer@sugardelites.com) with your complete list of items that you are interested in. Please also provide her with your full shipping address.  She is always happy to see if Sugar Delites can do better on the shipping price than an automated website calculation.

Sugar Delites is located in Manistee, MI (United States).

All packages are shipped as soon as possible, which in most cases is same day if the order is received by 11:30 a.m. EST. Packages received after 11:30 a.m. EST, may go out the same day If not, they will be shipped the following business day.  If possible, Sugar Delites will ship in a flat rate envelope,  this means if it fits into the envelope, it ships for the same price.  Ask if your items will be able to be shipped in this manner.  Cutters can be reinforced by placing them between cardboard for safe posting, offering you a safer and cost effective method of shipping.

Please note there is a downloadable Excel ordering form for Masterclass equipment, issued at time of class registration.

The online school is run through Kajabi, which is intuitive to navigate. If you need it, there’s also guidance on how to use the website in the comprehensive Help Centre.

Our Help Centre also includes guidance on printing the PDF download sheets and uploading your work to the school if you decide to share your work with me.

We use a trusted online payment processor called Stripe to process credit cards we also use PayPal for the School’s subscription payments.

Types of payment methods accepted,
Stripe will accept payments by all major credit cards, including Visa, Master Card, American Express, Discover, and JCB.

Security
Using your credit card via our website and Stripe is totally safe. Our website is SSL certified and we do NOT store your card details, Stripe does. They are PCI compliant to the most stringent standards.

PayPal is a worldwide online payment system that enables you to pay, send money, and accept payments with a small fee. 

PayPal uses data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud.

PayPal is a well-trusted platform that services 200+ countries.

With PayPal, your customers can purchase your Offers with their personal PayPal accounts or by creating a guest PayPal account.

There are downloadable PDF information sheets, which you can download to your home printer.

As a member, you have access to all the video tutorials the whole time you’re a member and can watch them as many times as you like.

You will receive a special access code after the full class fee payment has been received.

As a member, you have access to all the video tutorials the whole time you’re a member and can watch them as many times as you like.

We truly believe that you will get more from your learning experience if you engage in our school community. But, if you'd rather follow the tutorials, there's zero pressure for you to participate in the community elements.

Robert will be popping into the group to give feedback, however if you would prefer private comments, please email him pictures of your project work.

We truly believe that you will get more from your learning experience if you engage in our school community. But, if you’d rather just follow the tutorials, there’s zero pressure for you to participate in the community elements.

The school is private, and therefore everyone in our community is here to learn and to encourage others.